There are two ways:

First, on the checkout page, fill out the form and enter any notes or special requests in the 'Order Notes' box, then proceed with the checkout.

Second, after placing your order, you can fill the table here and send us your message, or email us directly at our official address [email protected]. We will pay special attention to your request.

Rest assured, we are committed to providing you with a fast and convenient shopping experience, while ensuring you easily receive the best discounts available.

Additionally, you can subscribe to us for the latest offers, or check our help page to explore ongoing deals.

We take great pride in the quality of our products. We have detailed blog posts that explain the technical specifications of the toys, as well as important usage guidelines. As long as the toys are used according to the recommended standards, they are guaranteed to be very safe and durable.

Regardless of the product, it will be packaged in a plain yellow box with a shipping label. Inside, the item will be wrapped in foam to prevent damage.

The shipping label will only show the name you provided in the shipping details, without any reference to your email or phone number. The product name will also be anonymized— for example, our handheld thruster will be listed as 'home tools.' If you have any specific privacy concerns, please don't hesitate to contact us.